VOIP AND UNIFIED COMMUNICATIONS (UCaaS)
Cloud Based, Feature Rich
SMS Messaging, Mobile App, Software and CRM Integration, and Live Call Transcription - these are just some of the productivity-enhancing tools that are part of a modern cloud-based Unified Communications as a Service (UCaaS) platform. Layer the above with advanced reporting and analytics for a powerful communications solution.
As new features and integrations are developed and rolled out, they become part of your cloud-based system automatically. There is no more expensive hardware refresh cycles every 3-5 years for telephone systems that become obsolete the day that they are installed.
Flexibility and Control
Cloud based UCaaS applications offer significant flexibility over premise-based phone systems. Activate the features and functions that you need for the users that need them, all from a simple to use web-based interface. Move users and devices across your organization more easily than with a premise-based system.
VoIP Phone Systems also provide user flexibility and control where users can decide what communication method they prefer and access it from the same interface. UCaaS also makes remote work more accessible giving employees a choice on where they work without losing touch with clients and coworkers.
Over 50 Providers
With so many providers out there, how do you know who is the best for your business? Simple: talk to TCI. We work with over 50 of the top VoIP and UCaaS providers. Our industry knowledge and simple selection methodology helps you find the right solution, with the right features, at the right price.
We track prices, promotions, and discounts and we make sure you are getting the best rates on the solution that you choose, regardless of the provider. The best part is that it doesn't cost any more to work with us and most of our clients end up saving money vs. trying to go direct.
Teams & Zoom Integration
Why not add calling to the meeting platform that you are using today? Adding calling capability to Zoom and Teams is a great option because your staff already knows the interface and the application is pre-installed on most of your users' PCs.
TCI is a certified Teams and Zoom partner and can help you layer additional calling and contact center functionality into the business meeting applications that you are already using today.
