- VoIP & Unified Communications (UCaaS)
One Platform.
Every Conversation.
Say goodbye to aging phone systems and constant hardware upgrades. With a cloud-based UCaaS solution, your voice, SMS, video, and chat tools stay unified, always up-to-date, and ready to scale with your business. New capabilities roll out to your system automatically—no more 3–5 year refresh cycles or equipment that’s obsolete the moment it’s installed.
~ 50+ VoIP & UCaaS Providers ~ Certified Teams & Zoom Partner ~ Hands-On Migration Support ~ 40+ Years of Communications Experience
- Cloud Based, Feature Rich
Your Business Phone System Completely Reimagined
Unified Communications as a Service (UCaaS) replaces your legacy PBX phone system with a cloud-hosted platform that delivers more capabilities, costs roughly the same, and never goes obsolete.
Voice calling via desk phone, desktop app, or mobile
Business SMS text messaging from your business number
Live call transcription with AI-generated call summaries
Internal team chat, file sharing, and video conferencing
Automatic feature updates with no hardware refresh cycles
CRM and productivity software integration built in
- Flexibility & Remote Control
Built For How Your Team Actually Works
Whether your workforce is in the office, fully remote, or somewhere in between, cloud-based UCaaS applications give every employee a full-featured flexible business phone experience from any device, anywhere. Allow users to decide what communication method they prefer, activate the features and functions you need, and move users & devices across your organization, all from a simple to use web-based interface.
Mobile app with calling, SMS, and chat from your business number
Extension-to-extension calls between office and remote employees
Centralized admin portal to provision users and devices remotely
Set availability, forwarding, and voicemail preferences from the app
No VPN required as it works natively over any internet connection
- Microsoft Teams & Zoom Integration
Add Voice to the Tools Your Team Already Uses
If your employees are already using Microsoft Teams or Zoom for meetings, TCI can layer in full business calling, SMS, and contact center capabilities without any new apps or logins.
Full PSTN calling directly inside Teams or Zoom
Business SMS text messaging from your existing interface
Certified TCI implementation for Teams Phone and Zoom Phone
Faster deployment since apps are already installed
Better user adoption since staff already knows how to use the tools
Why Work With TCI
We're Partnered with Over 50 Providers
With so many providers out there, how do you know who is the best for your business? Simple: talk to TCI. We work with over 50 of the top VoIP and UCaaS providers. Our industry knowledge and simple selection methodology helps you find the right solution, with the right features, at the right price.
We track prices, promotions, and discounts and we make sure you are getting the best rates on the solution that you choose, regardless of the provider. The best part is that it doesn't cost any more to work with us and most of our clients end up saving money vs. trying to go direct.
50+
VoIP & UCaaS Providers
We work with more providers than anyone else in the region, ensuring you get the right fit.
$0
No Cost to Work With Us
Our consultative service doesn't add to your bill. Most clients save money vs. going direct.
40+
Years in the Industry
Decades of experience means we've seen what goes wrong, and we'll prevent it for you.
1
Partner for Everything
From discovery and selection to migration, training, and ongoing support, we own it all.
If you're looking to make the transition to VoIP, look no further. Brandon and John offer solutions tailored to your needs and have answers to all your questions. A huge shoutout to Helena for her support in implementing Intermedia Unite at our office. She was incredibly patient in helping users new to VoIP systems get comfortable. Her expertise with VoIP and Intermedia Unite was evident whenever questions or challenges came up. TCI goes above and beyond every step of the way!
I am a new customer of TCI and am extremely happy with their quality of work and customer service! Brandon was great to work with in finding a solution, and Antonio did a fantastic job planning for and completing the work. I highly recommend TCI for your business' technology and communication needs.
My company just switched over to TCI and we are very happy with the services and staff. They’ve helped us get our IT and phone systems in order.
Go Deeper
Everything You Need to Make a Decision
We've built a complete library of resources to help you understand cloud VoIP from every angle: features, costs, migration, and remote work.
Frequently Asked Questions
What is UCaaS and how is it different from regular VoIP?
VoIP (Voice over IP) simply refers to making phone calls over the internet rather than traditional phone lines. UCaaS (Unified Communications as a Service) goes further — it's a cloud-hosted platform that combines voice, SMS, video, team chat, and integrations into a single interface. Think of VoIP as one channel and UCaaS as the entire communications hub. Learn more about UCaaS features →
Will moving to cloud VoIP cost more than what I'm paying now?
Most businesses pay roughly the same monthly amount — but get significantly more features. When you also eliminate on-site maintenance, hardware refresh cycles, and separate tools for video and chat, the total cost of ownership drops considerably for most organizations. See a full cost comparison →
Can I keep my existing phone numbers?
Yes! Number porting moves your existing numbers to your new cloud system, including direct lines, toll-free numbers, and fax numbers. TCI manages the porting process end-to-end so there are no gaps in service during the transition.
How long does it take to switch to cloud VoIP?
For most small to mid-size businesses, the full process takes 4–8 weeks from discovery to cutover. The biggest variable is number porting, which requires coordination with your existing carrier. Read the full migration guide →
Do I need to replace all my existing phones?
Not necessarily. Many modern IP phones are compatible with cloud VoIP platforms and can be reprogrammed. Older analog phones may need an ATA adapter or replacement. TCI evaluates your existing hardware during discovery and recommends the most cost-effective path.
Why work with TCI instead of going directly to a VoIP provider?
When you go direct to a single provider, you only see their solutions and they have every incentive to upsell you. TCI works independently across 50+ providers, so our only goal is finding the right fit for your business at the best price. It costs nothing extra to work with us, and most clients end up saving money compared to going direct.
