COMMUNICATIONS
Unified Communications
It's time to ditch that old legacy phone system and Unify your Communications. By combining multiple communication methods like SMS text messaging, internal chat, video, and voice calling into one single collaboration platform, you can increase employee productivity, enhance customer satisfaction, and drive a real return on your communications investment.
It's time to stop paying your phone bill and start investing in your business.
Contact Center
Your customers have evolved. Has your Call Center advanced with them? The modern Contact Center is designed to engage with your customers no matter where they are. Voice, social media, webchat, email, text messages and more can all be wrapped into a single platform to enhance your customer interaction.
Advanced AI analytics and reporting combined with self-help and other automations can drive a real return on your investment by shortening engagements, reducing the need for human intervention, and increasing customer satisfaction.
Paging & Intercom
Whether you need to get the word out for safety or convenience, a paging system can be an effective method of communication. From mass broadcast to individual classroom announcements, TCI's line of paging and intercom solutions are just what you need to be heard.
