Being able to communicate reliably is important to any business. A dropped call, a bad connection, or a missed message can lead to poor customer service and a lost opportunity.
Communication issues can isolate departments. If you can’t connect with your remote workers quickly, or if you’re not able to promptly share important developments, your business will suffer.
A cloud phone system can simplify corporate communications while keeping everything well organized. Today’s cloud based phone systems provide a range of features to streamline communications and better support everyone who needs to connect to your business.
Benefits of Cloud Based Phone Systems in Virginia Beach
If you manage a business in Virginia Beach, or anywhere else in the state, you might be wondering if it’s time to make the switch to a cloud based system. To help you determine what’s right for you, we’ve listed the top five benefits of using cloud phone systems for better business communications.
Number One: Keeping Organized
Today’s businesses need many ways to communicate, both internally and externally. Video chats, phone calls, team messaging, phone number databases, calling features, conferencing, and more have gone mainstream in businesses large and small.
A cloud communication platform provides a way to organize all these distinct but related capabilities, streamlining the following tasks:
- Instant messaging
- Call handling
- Sharing files
- Video conferencing
- Storing data
- Archiving calls
- Retrieving files
- And more
Number Two: Reaching Remote Workers
With more employees and contractors opting to work remotely, cloud based phone systems offer a timely solution to support remote work and keep everyone connected.
According to the U.S. Census Bureau, the number of people who work from home tripled between 2019 and 2021. Businesses need a reliable way to connect with remote and hybrid workers.
Team members who work from home exclusively, who work at home sometimes and go into the office some days, and who work at the business facility regularly all need ways to connect easily. Cloud phone systems are designed to keep everyone linked, regardless of where they are.
Number Three: Staying Agile
Improving how you communicate with workers and clients alike makes your business more agile. This means you can adapt to any market changes to quickly respond to customer needs. Staying agile gives you a competitive advantage.
Using a cloud-based phone system can keep you more agile by:
- Giving your local and remote teams seamless access to collaborative communication tools
- Improving onboarding by providing new hires with the communication tools they need to succeed and connecting them quickly
- Empowering your flexible workers to reach key clients even outside of your normal business hours
Number Four: Protecting Data
Most cloud communication solutions offer both built-in and customizable features that help you protect your data.
For example, calls can be recorded to preserve important data you or another team member may need to access later. Data can be encrypted for safer file sharing across the internet. What’s more, the cloud hosting company will have advanced security strategies in place to protect the data being stored.
When you’re connected to the cloud, you can enjoy peace of mind knowing that, even if your company computers are destroyed, your data is still accessible.
Number Five: Expanding Your Reach
Cloud phone systems are efficient at keeping everyone better connected, which means you can expand your business reach far beyond your geographic limits.
A cloud-based system can:
- Facilitate video conferencing with people in other states and countries
- Let you make calls through any connected device, anywhere
- Provide you with multiple reliable means of communication to connect with any member of your business
- Enable you to help a client in an emergency even when you’re not at your desk
Learn More About Cloud Phone Systems in Virginia Beach
Ditch your outdated, hard-to-maintain traditional phone system and solve a lot of your productivity and communication problems by migrating to a cloud-based system.
As a leader in delivering tech solutions and services that businesses welcome, TCI can update your system reliably and cost-effectively. We make sure to keep up with industry trends and innovations to serve our customers better.To learn more about the features and benefits of moving to a cloud-based phone system in Virginia Beach, reach out to us today. Serving clients nationwide, we’re ready to provide a custom-fit cloud solution with the features you need most.