If the COVID-19 pandemic taught us anything, it taught us that remote work environments can work. However, switching from an in-person work environment to a hybrid/remote environment can be tricky without the right tools. Cloud communication systems are the tools that make it a breeze to achieve. Learn how your business can benefit from communications services in Virginia Beach from TCI.
What Are Cloud Communications?
In your place of business, you rely on communication networks daily. This can take the form of telephone calls, video chats, messaging, etc. In most offices, these communication systems use physical infrastructure, such as telecommunications cabling, on-site servers, etc. In our increasingly technological world, cloud communications and computing are becoming more commonplace and secure.
Today, many businesses choose to convert to a hybrid or remote work environment. With this shift, we have also seen a shift towards cloud communication systems. Cloud communication is a term that encompasses all software, computing, and storage systems that allow you to communicate with others. Examples include Zoom, Webex, DropBox, Skype, Slack, Microsoft Office, GoogleDrive, and more.
Cloud Communications and Hybrid Work
Now that you know what cloud communication is, let’s examine how it impacts and plays a vital role in the hybrid work environment. Cloud communications allow for flexibility, scalability, low operational costs, data security, and easy-to-use troubleshooting assistance. Each of these benefits enables hybrid/remote work to be more accessible for many businesses.
Cloud communications increase the ability to be mobile and create a more flexible work environment. Instead of relying on in-house computing, storage, etc., you can take your work with you wherever you go. This flexibility allows you to access and work from anywhere with online access.
In addition to being flexible, cloud communication is a scalable solution to storage, communication, and computing needs. With cloud communication systems, you only pay for what you need. So, if you are a small business that doesn’t receive many calls, you only pay for the calls you receive. As you grow, your communication needs grow, and it is easy to increase your communication allowance as needed. In contrast, a small business would need to make a significant investment purchase when using a scalable physical telecom system.
Low Operation Costs
Hand-in-hand with scalability comes the operational costs of the company. Instead of paying for each employee to receive a telephone, a computer, messaging access, video conferencing, etc., you can choose a single cloud communication system that covers it all. This significantly reduces your operating costs which in turn can increase your profit margin.
While it may seem counterintuitive, cloud security is more reliable than the physical security of data. Unlike files, computers, and on-site servers, cloud storage cannot be damaged. Even if the physical computer someone works on is damaged, stolen, or destroyed, the data is still secure on the cloud’s server. Plus, with increased encryption and security measures, cloud communication systems protect your confidential data from malware and other malicious bugs that threaten it.
Another fantastic advantage of cloud communication systems is the built-in troubleshooting assistance. Instead of having to call an IT person or hiring technical support, each cloud communication system comes with access to 24/7 troubleshooting help. Now, when you run into problems, an experienced professional can determine what is wrong in no time and help you get back on track.
Communications Services in Virginia Beach
Are you interested in converting to a cloud communication system in Virginia Beach? You’re in luck! The team at TCI offers communications services that address your unique business needs. Want cloud telecommunications but still need to keep data stored on an on-site server? No worries, we have a solution for that. Looking for an all-in-one solution for cloud communications? We can help with that too! No matter your business needs, the team at TCI has a system that works for your business and your budget.